DB Client Care

Q: VIP

Exclusive support for our VIP clients: vip@designerbagz.nl .

DB advisors are available to answer your questions

Need to reach us directly?

If your question isn’t answered in our FAQ, or if you have a specific request, please contact the appropriate department below.

DB CLIENT CARE

Expert assistance at every stage — before, during, and after your purchase.

Available Monday to Friday, 9 AM to 9 PM (CET). Contact us by email, phone, or WhatsApp: +316 24961447.

dbcc@designerbagz.nl

RETURNS

Need to return an item or have questions about the process? returns@designerbagz.nl.

Please make sure your return has been approved by our DB Client Care team before contacting us.

VIP

Exclusive support for our VIP clients: vip@designerbagz.nl.

GENERAL INQUIRIES

For any general questions, product information or assistance: info@designerbagz.nl.

PRESS INQUIRIES

For media requests, features, or collaborations: press@designerbagz.nl.

Authenticity Certified

Each item is verified by in-house professionals and certified by leading global authenticators. This ensures lifelong proof of authenticity and unmatched Buyer Protection.

Secure Payments

All payments are processed through a secure SSL-encrypted system to ensure your privacy and protection.

Insured Worldwide Shipping

Same-day dispatch, fully insured. Every order arrives in signature luxury packaging.

Premium Personal Service

DB Client Care is available daily from 9 AM to 9 PM to assist you with any inquiry, always with discretion and dedication.